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Training & Advice Supervisor

Position: Training & Advice Supervisor

Location: Camden and remote

Closing date: 03 October 2022

Role details

Job title: Training & Advice Supervisor

Location: Camden and remote

Salary: £31,296 to £32,586 depending on experience

Salary pro rata: No

London allowance: No

Hours per week: 35 (full-time)

Type of contract: Permanent

Closing date for applications: Oct 03, 2022

Closing time: 9:00 AM

Interview date: Oct 06, 2022

Link to job pack for application and for more information: https://citizensadvicecamden.peoplehr.net/Pages/JobBoard/Opening.aspx?v=a59e90fc-d3bc-404a-9f16-a4a59a1d832b

Citizens Advice Camden is a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents.

The Training & Advice Supervisor is a key member of our Community Advice team working on two vital functions, the recruitment and training of advisors and the supervision of the core advice service. In doing so, you will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the contract targets, outputs and outcomes of all the generalist advice contracts are met.

This is a dynamic role suitable for an individual who is able to work flexibly to juggle both parts of the role and prioritise each depending on the service needs.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.