Caseworker (Welfare Benefits)

Position: Caseworker (Welfare Benefits)

Location: Lincoln

Closing date: 02 October 2022

Job title: Caseworker (Welfare Benefits)

Location: Lincoln

Salary: £24,413

Salary pro rata: Yes

Hours per week: 22.2

Type of contract: Fixed term

End date of contract: Nov 28, 2025

Closing date for applications: Oct 02, 2022

Closing time: 11:59 PM

Email address for more information and to request a job pack: [email protected]

This role will deliver casework to clients in outreach settings across the City of Lincoln. The caseworker will work with clients who require intensive support, and will help the clients unpick their situations, highlighting the broad range of issues they face. They will develop an action plan with the client, setting out the activities they will carry out on behalf of the client and the activities the client feels confident to carry out themselves. A caseworker’s role is to work with the client to overcome particular issues, and we focus very much on the principle of empowerment.

Issues the caseworker may support with include:

• Income maximisation – looking at financial support available and enabling clients to access the welfare benefits to which they are entitled
• Appealing welfare benefits decisions including supporting at tribunal level

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.