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Help To Claim Adviser

Position: Help To Claim Adviser

Location: Home Working

Closing date: 16 September 2022

Role details

Job title: Help To Claim Adviser
Location: Home Working
Salary: £21,321 to £23,079
Salary pro rata: No
London allowance: No

Hours per week: Up to 36.25 per week
Type of contract: Fixed term
End date of contract : Mar 31, 2023

Closing date for applications: Sep 16, 2022
Closing time: 9:00 AM
Interview date: Sep 23, 2022

Please email for more information:   [email protected]

We have an opportunity for someone with Help To Claim experience to join our team providing telephone and Webchat support for Universal Credit claimants.

  • If you have experience working in Help to Claim or similar then we would love to hear from you.
  • We will consider applicants looking for part time or full time hours and are flexible on the number of hours you may be looking for.
  • The successful applicant will work from home and will provide advice and support to people enquiring about entitlement to Universal Credit.
  • You will be joining a small team who work closely in a supportive and collaborative environment and are led by an experienced HTC supervisor.

Recruitment Timeline

Closing date: 16 September at 9am

To apply Please contact:  [email protected] for application information or to discuss the role

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.