Advice Session Supervisor (Job share or trainee considered)

Position: Advice Session Supervisor (Job share or trainee considered)

Location: Queensway House Hatfield

Closing date: 30 September 2022

Job title: Advice Session Supervisor (Job share or trainee considered)

Location: Queensway House Hatfield

Salary: £22.5 - £29 k depending upon experience

Salary pro rata: No

London allowance: No

Hours per week: 36.5 hours per week

Type of contract: Permanent

Closing date for applications: Sep 30, 2022

Link to job pack for application and for more information: https://www.cawelhat.org.uk/work-with-us/

Citizens Advice Welwyn Hatfield is a progressive, highly regarded independent advice charity in Hertfordshire serving a growing population of 120,000 people. With 20-25 paid staff and 40-50 volunteers, we want to continue to increase our impact on the local community.

We’re looking for an experienced Advice Session Supervisor. Ideally, you’ll have experience of coordinating advice sessions and reporting against agreed performance indicators while also overseeing a portfolio of advice projects and their staff. You will also be part of a team that is responsible for completing the Quality of Advice Assessment on a quarterly basis. However, we will consider providing full training for the right individual.
To apply, please send your CV and covering letter (addressing the points in the person specification included in the job pack) to [email protected].

Citizens Advice Welwyn Hatfield values equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Closing date: Friday 30th September. We reserve the right to withdraw the advert when a suitable candidate is appointed.

Due to limited resources, we won’t be able to contact candidates who aren’t shortlisted for interview. If you don’t hear from us, please assume that your application has not been successful on this occasion.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.