22 October 2021
People taking out a mobile phone contract, car insurance or getting a loan have far better consumer protections than those spending thousands of pounds installing green technologies in their home. This is according to new research released today by Citizens Advice.
21 October 2021
Citizens Advice responds to the announcement of a consultation on the regulation of Buy Now Pay Later.
19 October 2021
In its role as the consumer watchdog for the energy market, Citizens Advice comments on the government’s Heat and Buildings Strategy published today.
05 October 2021
Tomorrow (6 October) the government is due to cut Universal Credit by £20 a week, affecting nearly six million people in England, Scotland and Wales.
30 September 2021
Citizens Advice warns people will face 'desperate choices' this winter without targeted support
22 September 2021
Citizens Advice in its role as the official watchdog for energy consumers has responded to Ofgem’s announcement about the failure of two suppliers.
20 September 2021
Amid soaring energy prices, Citizens Advice is urging the government against a cut of £20-a-week to Universal Credit.
17 September 2021
With the furlough scheme due to end on 30 September, Citizens Advice has set out your essential checklist if you’re facing redundancy.
15 September 2021
14 September 2021
Citizens Advice in its role as the official watchdog for energy consumers has responded to Ofgem’s announcement about the failure of two suppliers.
08 September 2021
Citizens Advice in its role as the official watchdog for energy consumers has responded to the National Audit Office’s report into the Green Homes Grant.
03 September 2021
One in 10 Buy Now Pay Later shoppers have been chased by debt collectors, rising to one in eight young people, Citizens Advice is warning.
26 August 2021
New research from Citizens Advice lays bare the potential impact of a cut to Universal Credit this October.
25 August 2021
It’s currently too complicated for people to adapt their homes for net zero and too often things go wrong. That’s the message today from a major coalition of consumer and industry groups in an open letter to the Prime Minister.
11 August 2021
Citizens Advice, in its role as the official consumer watchdog for energy consumers, has responded to the Competition and Markets Authority’s (CMA) provisional findings on appeals by some energy networks (transmission and gas distribution companies) against their price control, known as RIIO-2.
06 August 2021
Over the coming weeks, people claiming Universal Credit will receive notifications about a cut to their benefits this autumn. Benefits experts at Citizens Advice, which is campaigning against the cut, set out what this means for claimants.
06 August 2021
New analysis from Citizens Advice shows how rising energy bills will coincide with Universal Credit cuts this autumn, creating a perfect storm for families. The charity’s research is released as Ofgem announces £X rise in default tariffs and £X increase for prepayment meter customers.
30 July 2021
Citizens Advice is calling for fines for delivery companies as new research finds five and a half million (one in ten) people have had a parcel lost or stolen in the last year.
