Our Impact
This content applies to England and Wales. See content for Northern Ireland, Scotland.
We have a responsibility and are committed to understanding the difference we make to the people we help and communities across England and Wales.
Each year, Citizens Advice helps millions of people find a way forward. We do this by providing advice, education and support, and influencing policies and support that affect our clients.
Everything we do - and the way we work - benefits individuals and society.