Please note, this is a STATIC archive of website www.citizensadvice.org.uk from 15 Sep 2022, cach3.com does not collect or store any user information, there is no "phishing" involved.
Use this letter to cancel a contract if an essential part of it has not been fulfilled.
Further help
Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.
If you’re in Northern Ireland, contact Consumerline.